Our Team
We bring to our clients a team with deep experience in industry as well as consulting. All of our consultants have at least 10-20 years experience. We have worked with large and small businesses in the US and internationally to help our clients achieve lasting results. A partial list of industries where we have worked includes:
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Kimberly Watson-Hemphill, President
Firefly Consulting was founded by Kimberly Watson-Hemphill, a globally known expert in the field of Innovation and Operational Excellence. She was previously a partner with Accenture and a Vice President of George Group Consulting, and is currently on the faculty of the Acton School of Business. Her goal is to drive high-impact, sustainable results for clients. Learn more about Kimberly.
Kristine has twenty years experience in all areas of business process management and improvement, with demonstrated expertise in Six Sigma, Lean, Design for Lean Six Sigma, Project Management, Total Quality Management, cost reduction, simulation and statistical modeling. She has deployed process improvement methods to clients around the world, training and coaching over 1,000 Green Belts, Black Belts, Master Black Belts and Champions in North America, Europe and Asia. Learn more about Kristine.
Charles has three decades of performance improvement experience in both transactional and manufacturing environments. He has applied his passion for disciplined, rapid improvement with senior executives, middle managers, supervisors and single contributors in the Americas, Africa, Asia, Australia and Europe, designing and leading programs with as few as 12 and over 500 participants, saving clients millions of dollars, often reducing cycle times more than 70%, streamlining processes and fundamentally changing enterprise operations and the organizations’ competitive position in the market. Learn more about Charles.
Randy has over twenty years of experience in implementing all aspects of Operational Excellence, specializing in services and transactional applications. He has a Master Degree from Texas A&M University in Health Administration (MPA). He served as a Sr. Partner for the George Group and most recently as the Global Research and Development Lead for Accenture's Process & Innovation Performance offerings. He is a Master Black Belt and also certified in the areas of Lean, Quality Function Deployment, and Process Re-engineering. Learn more about Randy.
Find out if our team is right for your next project by contacting us today.




